Privacy Policy

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Privacy Policy – Zensoma

Effective Date: 1 January 2026

Company: Zensoma Ltd

Registered Address:

I Naxou Ave

Strovolos

Nicosia, Cyprus 2043

Contact Email: support@zensoma.com

1. Introduction

Zensoma Ltd (“Zensoma”, “we”, “our”, or “us”) is committed to protecting your privacy and your personal data.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our app, or interact with our services.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Personal Information

• Name
• Email address
• Account login details

b. Health & Wellness Information (Optional)

• Fitness level
• Exercise habits
• Sleep, nutrition, and lifestyle data
• Injuries or health conditions

This information is provided voluntarily by you and is processed only with your explicit consent.

c. Technical Data

• IP address
• Device and browser type
• Website usage data (pages visited, time spent)

d. App & AI Interaction Data

• Quiz responses (e.g. longevity assessments)
• User inputs within AI coaching features
• App usage behavior

3. How We Use Your Information

We use your data to:

• Deliver personalized fitness, wellness, and longevity guidance
• Provide AI-driven insights and recommendations
• Improve our website, app, and services
• Communicate with you (support, updates, offers)
• Ensure platform functionality and security

4. Legal Basis for Processing (GDPR)

We process your data based on:

• Consent (for health data and marketing)
• Contractual necessity (to deliver services)
• Legitimate interest (to improve services)
• Legal obligations

5. Data Sharing

We do not sell your personal data.

We may share your data with:

• Trusted service providers (hosting, analytics, email systems)
• Payment processors
• IT and development partners

All third parties are required to comply with applicable data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including secure servers and restricted access.

However, no system can be guaranteed 100% secure.

7. Data Retention

We retain your data only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes

You may request deletion of your data at any time.

8. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Request data portability

To exercise your rights, contact:

support@zensoma.com

9. Cookies

We use cookies to improve your experience and analyze website performance.

You can control cookie settings through your browser.

10. Health Disclaimer

Zensoma provides fitness, wellness, and lifestyle guidance only.

We do not provide medical advice, diagnosis, or treatment.

Always consult a qualified healthcare professional before making health-related decisions.

11. Children’s Privacy

Zensoma is not intended for individuals under the age of 18.

We do not knowingly collect data from children.

12. International Data Transfers

Your data may be processed outside your country through secure third-party providers.

We ensure appropriate safeguards are in place.

13. Updates

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated effective date.

14. Contact

Zensoma Ltd

I Naxou Ave

Strovolos

Nicosia, Cyprus 2043

support@zensoma.com

Consent Checkbox (Website/App)

☐ I agree to the Privacy Policy and consent to the processing of my personal data, including health and wellness information, for the purpose of receiving personalized recommendations from Zensoma.

Disclaimer (Quiz / AI Features)

This assessment is for informational purposes only and does not constitute medical advice or diagnosis.